About Figtree Systems

Software experts who stay the course.

Figtree Systems is a global leader in claims and risk management software. For over four decades we have helped organisations improve the quality of their operations, from first conversation to ongoing support.

Figtree Systems team accepting an industry award
Who we are

Seasoned experts in risk, safety, insurance and technology

We deliver and support software for insurance claims management, underwriting and policy management, health and safety, risk management, and fleet and asset management.

We support over 150 organisations around the world, including corporate insurers, third party claims administrators, government agencies, mutual insurers and self-insuring organisations.

See who we serve →
How we work

With you at every stage

Our teams work across the whole journey, using proven technology to lower risk and fast-track deployments.

  1. 01

    Consultancy

    Understand your processes and goals.

  2. 02

    Implementation

    Configure a proven platform to fit.

  3. 03

    Integrations

    Connect HR, finance and third-party systems.

  4. 04

    Maintenance

    Upgrades and security, managed for you.

  5. 05

    Ongoing support

    A team that knows your system.

Why clients choose us

A partner industry leaders rely on

Our clients are industry leaders who expect and deserve the highest quality. To maintain that trusted relationship, Figtree Systems offers the highest standard of client support, 24/7.

Flexibility

Proven, configurable platforms, without the large costs and slow implementation of a bottom-up build.

Longevity

A stable, trustworthy technology partner with a rich history in product development, integration and support.

Domain expertise

Specialist software expertise in insurance and claims management, for both major and alternative channels.

Support, 24/7

Seasoned experts from the risk, safety, insurance and technology sectors, whenever you need them.

What our clients say about Figtree

“Configurable dashboards and automation capabilities in Figtree’s solutions are a big plus for our organisation. They help make the information meaningful, useful and efficient for all stakeholders.”
AntonManager, Corporate Governance
“Figtree’s geographical reporting and mapping features empower decision making and help with prioritisation of investment into broader projects across our region.”
CraigInsurance Team Leader
Our people

Meet the team behind Figtree in the UK

Ayaz Merchant

Ayaz Merchant

General Manager, United Kingdom, North America & EMEA

Ayaz leads Figtree Systems across the UK, North America and EMEA, with a keen interest in solution architecture and product engineering. With over 17 years at Figtree, he is responsible for growing the business while improving customer satisfaction and retention.

Debra Ingleson

Debra Ingleson

Client Services Manager

Debra is based in the UK and supports clients across Europe, Canada and the UK. She is responsible for business analysis, onboarding new clients, managing the client service desk and overseeing project delivery.

Backed by industry-leading software groups

Part of Constellation Software, through Vela APX

As part of Constellation Software via its operating group Vela APX, Figtree Systems benefits from a strong corporate platform and international support, alongside our own long history of working closely with customers.

Visit the Vela site
Constellation Software Vela APX

Frequently Asked Questions

Common questions about Figtree Systems.

What does Figtree Systems do?

Figtree Systems is a global leader in claims and risk management software, supporting insurance claims management, underwriting and policy management, health and safety, risk management, and fleet and asset management, for over 40 years.

How many organisations does Figtree Systems support?

Over 150 organisations globally, including corporate insurers, third party claims administrators, government agencies, mutual insurers, and self-insuring organisations.

Is Figtree Systems part of a larger company?

Yes — Figtree Systems is part of Constellation Software, via its operating group Vela APX, giving it a strong corporate platform and international support alongside its own 40-year local industry history.

What kind of client support does Figtree Systems offer?

24/7 client support, delivered by a team of seasoned experts from the risk, safety, insurance, and technology sectors.

Let’s talk about what Figtree can do for you