Every claim, one clear view.
Manage your complex insurance claims in one configurable, cloud-based platform, with fewer manual tasks, simpler day-to-day work and real-time visibility of every reserve, payment and recovery.
- ISO 27001 certified
- Secure cloud hosting
- 40+ years’ experience
- All lines of insurance
Better claims handling, from lodgement to recovery
Efficient claims handling improves customer service, lowers costs and gives you the data you need for risk analysis. Figtree gives insurance, claims and risk professionals improved visibility and control over every aspect of their insured risks.
All insurance types
One unified platform for every line: liability, property, motor and beyond.
Geolocation mapping
Capture and visualise where claim events happen with integrated GPS and mapping.
Complete lifecycle
Lodgement, appraisal, investigation, settlement and recovery in one system.
Live dashboards
Real-time visibility of claims activity, reserves, estimates and liability exposure.
The full claims lifecycle, in one place
- 1
Lodge
Any time, on any device, with photos, video and GPS
- 2
Appraise
Assess the claim against the policy
- 3
Reserve
Set and adjust reserves with approvals
- 4
Investigate
Workflow, tasks and documents in one file
- 5
Settle
Payments, deductibles and retentions
- 6
Recover
Track and close recoveries
Everything your claims team needs
Workflow & documents
- Configurable workflow
- Document storage
- Letter templates
- Escalation and approvals
- Policy maintenance
- Configurable drop-down lists
- Email notifications
- Web and mobile data capture
- Video and photo upload
- Insurance policy register
- Properties and vehicle register
Reporting, security & integrations
- Live dashboards
- Automated report distribution
- Multilayered user access security
- SMS
- APIs
- Integration with third-party applications
- Single sign-on capability
- GPS location capture
Financial
- Deductibles & retentions
- Reserve setting
- Payments and reserves
- Recoveries
- General ledger integration
A 360° view of every claim
Stop spending hours extracting data. Live dashboards, ad-hoc and on-demand reports give you a real-time breakdown of your reserves, estimates and recoveries, delivered automatically to your inbox.
- Live, configurable dashboards
- Drill down from portfolio to a single claim
- Automated report distribution
Configurable, secure and ready to grow
Add-ons
Extend the platform as your needs change, to increase productivity and let your team focus on their key duties.
In the cloud
Our proven, configurable platform is delivered as SaaS from secure, 24x7-monitored infrastructure, so there are no servers for you to run.
Cloud & HostingCertified secure
Our UK office is certified for information security management.
See our certifications →
See Figtree claims management in action
Request a DemoFrequently Asked Questions
Common questions about Figtree Systems' insurance claims management software.
What is insurance claims management software?
Insurance claims management software is a platform that manages the full claims lifecycle, including appraisal, reserve, investigation, treatment, settlement, recovery, and payment. It improves customer service, lowers costs, and provides comprehensive data for risk analysis.
What types of insurance does Figtree Systems support?
Figtree Systems supports all insurance types across a diverse range of industries, including insurance companies, third-party claims administrators, local and state government bodies, banks, airlines, leisure and tourism operators, manufacturing companies, logistics and distribution organisations, and transport companies.
Is Figtree's insurance claims management system cloud-based?
Yes. Figtree Systems software solutions are web-based and delivered in the cloud as a SaaS solution, enabling access from any device at any time.
Why is Figtree’s software low-risk to implement?
Figtree’s software is built on a proven, configurable platform, so it’s aligned to your needs through configuration rather than custom development. This shortens implementation timeframes and significantly reduces the risk of issues during implementation.